Refund/Return Policy

Returns must be approved first, prior to being shipped back.

Returns may be accepted for exchange or refund within 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we may offer an exchange or store credit. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way
• within 7 calendar days of the delivery date (after 7 days no returns are permitted without prior authorization from Continuous Resources)
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us, will qualify for store credit or a refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There may be a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT authorization will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.